| Responsibilities: |
| This position will drive sales operations activities in enabling and supporting the Sales and Channel organizations. In addition, this role will provide leadership and support in driving sales productivity, sales forecasting, deal structuring & discounts process, incentive compensation initiatives and rollout field readiness & field automation initiatives, working closely with Worldwide Sales and regional Sales V.P.’s. |
| Duties: |
- Administer, manage and report on revenue forecasting using existing internal processes, methodology and automation/forecasting tools; drive adoption of forecasting tools and dashboards.
- Manage the “order desk”, reviewing and working with channel partners, sales managers and internal resources to ensure orders meet operational and compliance requirements.
- Manage the appliance evaluation pool to ensure efficient use of equipment, setting specific metrics for evaluation process, recommend actions to improve efficiency; track and report on a periodic basis.
- Drive standards of performance and specific actions that drive sales activities at the territory level that is consistent with predefined success criteria for the sales organization; track and report on these activities on a periodic basis.
- Key participant in driving field readiness/training initiatives for new sales hires and ongoing sales processes training.
- Manage and assist in streamlining the non-standard transactions approval process; track quarterly metrics on average discounts, non-standard exceptions etc., and recommend action items to improve these metrics.
- Key input provider to product management and operations groups that clearly articulates the build forecasts of specific geographies.
- Participate in quarter-end close process to facilitate tracking of outstanding purchase orders, ensuring order compliance, closed revenue, etc.
- Reconcile monthly bookings report and compile commission statements.
- Key owner implementing and maintaining the “quote to order process” as it relates to the field organization deliverables
- Participate in designing & implementing sales compensation plans; working with finance, enforce all business compliance policies and work closely with Sales to ensure consistency in compensation plan, process and controls
- Investigate, develop, and implement new approaches for providing decision support to the worldwide sales organization
- Assist in all facets of Sales planning, inclusive of quotas setting, headcount and sales compensation plans.
- Administer SFA and CRM system (Salesforce.com) for user setup, report creation, etc.
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| Requirements: |
- 3+ years experience in a sales operations environment, preferably in the high tech industry;
- A demonstrated success in information and business intelligence
- Strong understanding of sales processes and methodologies
- Strong organizational skills with ability to manage multiple projects
- Excellent analytical skills with strong attention to detail
- Proven track record of effectively interfacing with cross-functional departments and sales management team
- Excellent written and verbal communication skills
- Demonstrated proficiency with Microsoft applications; Salesforce.com experience a strong plus
- Education: Bachelor’s Degree in Business Administration, Finance or related field.
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