Location: Boston, Massachusetts
Industry: City Government
User count: 5,500
Zscaler products: Zscaler Internet Access™
- Greg McCarthy
Chief Information Security Officer
City of Boston
Boston’s IT team has worked to reduce its data center footprint and shift its infrastructure, applications, and data to the cloud. The team made progress, but as the city relied more and more on web-based applications and infrastructure, new challenges followed—including an inefficient and unreliable internet security solution. It is now increasingly important to ensure employees can safely access web-based applications and data.
The city needed secure, scalable, cost-effective cloud access for its 5,500 users to improve workflow efficiency and reduce user frustration.
Connect authorized users directly to externally managed applications
Reduce its reliance on hardware appliances
Increase blocked security threats
Significantly reduce help desk tickets