Boston’s IT team has worked to reduce its data center footprint and shift its infrastructure, applications, and data to the cloud. The team made progress, but as the city relied more and more on web-based applications and infrastructure, new challenges followed—including an inefficient and unreliable internet security solution. It is now increasingly important to ensure employees can safely access web-based applications and data.

The city needed secure, scalable, cost-effective cloud access for its 5,500 users to improve workflow efficiency and reduce user frustration.