City of Boston
Location: Boston, Massachusetts
Industry: City Government
User count: 5,500
Zscaler products: Zscaler Internet Access
From a security perspective, we want to be focused on tools; we don’t necessarily want to maintain the infrastructure that sits alongside those tools. We need to focus our efforts on securing Boston’s systems, end users, and data.
- Greg McCarthy Chief Information Security Officer City of Boston
Zscaler helps local government reduce its risk with a zero-trust approach
Boston’s IT team has worked to reduce its data center footprint and shift its infrastructure, applications, and data to the cloud. The team made progress, but as the city relied more and more on web-based applications and infrastructure, new challenges followed—including an inefficient and unreliable internet security solution. It is now increasingly important to ensure employees can safely access web-based applications and data.
The city needed secure, scalable, cost-effective cloud access for its 5,500 users to improve workflow efficiency and reduce user frustration.
- Connect authorized users directly to externally managed applications
- Reduce its reliance on hardware appliances
- Increase blocked security threats
- Significantly reduce help desk tickets