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Zscaler and ServiceNow: Protect More, Work Smarter

Secure your ServiceNow data better, while enabling faster responses to security incidents.

ServiceNow helps businesses move fast to become more competitive. But, like all cloud apps, it consumes and distributes sensitive data as never before. With users connecting from everywhere to apps in the cloud—and traditional security stuck in the data center—it’s time for a zero trust approach to protecting your data and stopping threats.

Why data protection and threat prevention can be challenging

Lack of visibility

Visibility into the ways sensitive data is accessed across your ServiceNow deployment is a must.

Risky BYOD

Data in ServiceNow can be easily accessed by users on BYOD and other unmanaged devices, placing your data at risk.

Emerging threats

You need faster incident response as threats emerge within the organization and your ServiceNow deployment.

Zscaler + ServiceNow

With Zscaler and ServiceNow integrations, organizations can extend zero trust to their NOW platforms, ensuring that they remain secure from data loss and compliance violations, while enabling faster responses to emerging security incidents.

Restore data protection and compliance

By leveraging Zscaler CASB and DLP, ServiceNow customers can restore data protection across their deployment.

  • Discover sensitive data: With comprehensive DLP dictionaries and inline and API CASB, organizations can quickly find sensitive data no matter where it may be.
  • Understand exposure: With complete visibility across sensitive data, customers can easily identify access violations that help restore security and compliance.
Restore data protection and compliance

Securely enable work-from-anywhere

Through the Zscaler Zero Trust Exchange, organizations can remove the risks associated with BYOD and unmanaged devices accessing ServiceNow data.

  • Block risky BYOD: By redirecting to Zscaler, risky BYOD and unmanaged devices are prevented from accessing ServiceNow directly. Devices can only connect to ServiceNow through Zscaler to enforce security policies and access controls.
  • Enable secure B2B access: Stream data to unmanaged devices in the form of screen pixels with Zscaler Cloud Browser Isolation. Enable data access while preventing downloading, copying/pasting, and printing.
Securely enable work-from-anywhere

Get faster threat response and remediation

By leveraging Zscaler intelligence in ServiceNow security operations, you can stop threats more quickly.

Improve security workflows:

Improve security workflows: Accelerate workflows by adding Zscaler Cloud Sandbox threat intelligence to ServiceNow security incidents. Stop emerging threats faster by enforcing inline blocking within Zscaler directly from ServiceNow.

Quickly remediate cloud misconfigurations

Quickly remediate cloud misconfigurations: With Zscaler SaaS Security Posture Management (SSPM), you can scan your public clouds for dangerous misconfigurations. You can also remediate incidents instantly or create alert tickets in ServiceNow as artifacts for streamlined workflows.

Suggested resources


Secure Your ServiceNow Data, While Enabling Faster Responses to Security Incidents


Learn How to Deploy ServiceNow Integrations


Zscaler + ServiceNow: Protect More, Work Smarter.