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Frequently Asked Questions


Why attend?


Zenith Live, the Zscaler Cloud Summit, is the only conference dedicated to secure digital transformation. Each year, Zenith Live brings cloud experts and industry visionaries together with those leading cloud and digital initiatives in their organizations. Whether you’re an IT leader, network architect, or security expert, join us for inspiring and informative sessions, practical training, and to discover the best ways to drive the cloud-enabled digital future.

How many days is Zenith Live 2020?


Zenith Live Americas

June 8th – Certification Training

June 9th and 10th – Zenith Live Conference Days

June 11th – Certification Training

Zenith Live Europe

June 29th – Certification Training

June 30th and July 1st – Zenith Live Conference Days

July 2nd – Certification Training

What is the registration fee for Zenith Live?


Zenith Live Americas

Regular Pricing

General Ticket - $895

1-Day Training Ticket - $300*

Early-Bird Pricing

General Ticket - $685

1-Day Training Ticket - $210*

*You may purchase up to two 1-day training tickets per registration. A general conference ticket is required to attend training. Training-only tickets are not available for purchase.

Zenith Live Europe

Regular Pricing

General Ticket - €810 plus VAT 20%

1-Day Training Ticket - €270 plus VAT 20%

Early-Bird Pricing

General Ticket - €620 plus VAT 20%

1-Day Training Ticket - €190 plus VAT 20%*

*You may purchase up to two 1-day training tickets per registration. A general conference ticket is required to attend training. Training-only tickets are not available for purchase.

What is included in my registration fee?


Conference Pass includes access to keynotes, the expo hall, breakout sessions, a welcome reception, and an appreciation party.

Training includes one (1) Full-Day Certification Training Lab. You may purchase one or two days of Certification Training. Upon completion of a one-day training, you will earn eight (8) CPE credits and receive one year of access to the Zscaler Training Portal (USD $300 value) and the Zenith Community Beta Program (offering early access to new Zscaler features). If you attend both days of training, you will receive 16 CPE credits.

When should I plan to arrive and depart?


Zenith Live Americas

Zenith Live on-site registration opens Monday, June 8, 2020, at 9:00 a.m., and the conference officially kicks off that day at 5:30 p.m. with a welcome reception on the expo floor. Keynotes and sessions begin Tuesday morning at TBD. On Wednesday, our final keynote will conclude by 4:00 p.m.

If you are attending Certification Training prior to the conference, please plan to arrive Sunday, June 7, as the Training Labs begin promptly at 8:00 a.m. on Monday. If you are attending training after the conference, the labs will end at 5:00 p.m. on Thursday, June 11.

Zenith Live Europe

Zenith Live on-site registration opens Monday, 29 June 2020, at 9:00, and the conference officially kicks off that day at 17:30 with a welcome reception on the expo floor. Keynotes and sessions begin Tuesday morning at TBD. On Wednesday, our final keynote will conclude by 16:00.

If you are attending Certification Training prior to the conference, please plan to arrive Sunday, 28 June, as the Training Labs begin promptly at 8:00 on Monday. If you are attending training after the conference, the labs will end at 17:00 on Thursday, 2 July.

How do I book my hotel?


Zenith Live Americas

You can reserve your hotel room during the registration process or click here to book your hotel separately. You may also call the Fairmont Scottsdale Princess reservation line at (800) 344-4758 or (480) 585-4848; mention Zenith Live Americas.

Zenith Live Europe

You can book your hotel within the registration process or click here to book your hotel separately. You may also call the reservations department at +49 800 6644417 / +49 800 6644412 or make a reservation by email at reservierunq.arabellabarkemarriott.com under the code name "Zscaler.”

Are there special hotel rates for Zenith Live?


Yes, Zscaler has secured a discounted rate (not including applicable taxes and fees) at the hotels for our U.S. and European events. We anticipate selling out in advance of the events, so please don’t delay in securing your hotel room! You will be able to reserve your hotel during the Zenith Live registration process.

Zenith Live Americas

The Fairmont Scottsdale Princess - $170 per night plus taxes and fees. Please book before May 7, 2020* to secure your hotel room.

Zenith Live Europe

The Westin Grand Munich - €155 per night plus taxes and fees. Please book before 5 March 2020* to secure your hotel room.

*subject to availability

Does the registration fee include air transportation and hotel accommodations?


No, attendees are responsible for their own airfare and hotel accommodations.

Do I need a visa to attend Zenith Live Americas? (Non-U.S. attendees)


Please visit the U.S. Visas website to see if you need a visa to travel to the United States. https://travel.state.gov/content/travel/en/us-visas.html

Can I get a visa letter?


Visa requests will be handled on an individual basis. To make the request, please email [email protected]

Will I receive confirmation of my registration?


Yes, you should receive a confirmation email after all registration steps have been completed. If you do not receive a confirmation, please email [email protected]

What types of payments are accepted for the conference fee?


We accept Visa, MasterCard, or American Express.

Is my Zenith Live registration transferable?


Transfer requests must be submitted in writing to [email protected]. For every transfer made before March 1, 2020, there is a non-refundable processing fee of USD $50. After this date, all transfers are subject to a non-refundable processing fee of USD $100. Registration transfers will not be accepted after May 1, 2020.

What if I have to cancel?


Registration cancellations must be received in writing by 5:00 PM (PST) Friday, May 1, 2020, to be eligible for a refund, less a $100.00 (USD) processing fee. There will be no refunds for cancellations received after 5:00 PM (PST) on May 1, 2020. Please send cancellation requests to [email protected]

What is the closest airport to Zenith Live?


Zenith Live Americas

The closest airport to the Fairmont Scottsdale Princess is Phoenix Sky Harbor International Airport (PHX). The estimated distance to the resort is 23 miles.

Zenith Live Europe

The closest airport to the Westin Grand Munich is the Munich International Airport (MUC). The estimated distance to the hotel is 36 km.

What kind of weather should I anticipate?


Zenith Live Americas

The city of Scottsdale in early June is typically hot and dry. You can expect morning temperatures in the high 80s Fahrenheit and afternoon temperatures in the low 110s Fahrenheit.

Zenith Live Europe

Mid-June in Munich is warm and a popular time to visit. You can expect morning temperatures of 12°C (53° Fahrenheit) and afternoon temperatures from 22-25°C (71°Fahrenheit).

I have specific questions that are not addressed here. Who can help me?


Please contact [email protected] for any further questions.