Digital transformation can’t wait. If you wait for the dust to settle, you’ll never catch up. Being transformation-ready in today’s environment requires the right blend of people, processes, tech, and—above all—a culture of innovation.
Transformation Journey
Randy Herold is the Chief Information Security and Privacy Officer for ManpowerGroup and is responsible for overseeing ManpowerGroup’s global information security and privacy efforts. Over the past 25 years, Randy has held technology leadership roles with PHH, Chubb/ACE Group, Coca-Cola Enterprises, Nielsen/Arbitron, and multiple government defense contractors that focused on information security, privacy, data protection, risk management, and compliance. He has received various technology-related certifications and is a member of numerous security and technology professional organizations.
Lessons Learned
Agility, speed, and expecting the unexpected: If 2020 taught us anything, it’s that we can't wait for the dust to settle before we transform. The acceleration of remote working, rapid digitization, and the race to the cloud showed that organizations today must prioritize speed and flexibility in accommodating new levels of unpredictability. Digital transformation can’t wait! People come first: At ManpowerGroup, we recognize that our best line of defense is not a preventative tech, tool, or platform—it's people. That’s why we focus on continuously developing the cyber skills of our employees through bite-size digital learning, anti-phishing exercises, and annual training. We are nurturing a risk-aware culture from the bottom up— building the resilience of our people and our organization.
Zenith Live 2020: Voice of the Customer - ManpowerGroup Watch video
