Session Recording & Ushered Access with Zscaler Privilege Remote Access (PRA)

Introduction

Picture this: the vault is breached, alarms are blaring, and Ethan Hunt—the Mission Impossible hero—is diffusing chaos with split-second decisions. But after the dust settles, the question remains: who accessed the vault? What went wrong? Without a way to review the critical moments, the mystery lingers, leaving the organization vulnerable. Now, imagine an enterprise facing its own high-stakes mission: a server outage, a remote factory stalled. Without visibility into privileged access, IT teams are left guessing if the intervention was made responsibly—or who might have wandered into unauthorized areas.

This is where Session Recording steps in. Zscaler PRA captures every privileged action, turning interventions into replayable moments—like security cameras for every corner of your digital infrastructure. Ready to transform mystery into mastery? Let’s explore how visibility changes the game.

Why Session Recording Matters

In high-stakes moments, visibility isn’t just helpful—it’s vital. Imagine trying to investigate a mishap or understand if a vendor stayed within their assigned tasks, only to find fragmented logs and incomplete details. Audit nightmares, compliance risks, and the infamous “who-did-what” mystery can cripple an enterprise’s ability to respond effectively.

Zscaler’s Session Recording solves this dilemma by providing tamper-proof evidence and clarity with every privileged access session. Whether you need to trace the root cause of an incident or prove compliance during regulatory reviews, everything is tied back to individual users and recorded with precision. Just like reviewing footage from a security camera, this transparency takes the guesswork away and ensures accountability at every step. Competitors relying on patchy logs or on-prem solutions often can’t keep pace, leaving their clients in the dark when clarity matters most.

What is Session Recording in Zscaler PRA?

Think of Session Recording as the ultimate playback tool for privileged access—it’s like rewinding a tense action scene to see not just the outcome but every critical decision made along the way. Every session, whether in IT troubleshooting or OT repair, is captured end-to-end, turning interventions into replayable, high-fidelity recordings. Instead of relying on incomplete legacy logs, Zscaler PRA enables admins to review, filter, and share crucial evidence in seconds—no mystery actors, no missing details.

What sets Zscaler apart is its cloud-native, user-aware recording. While many competitors still lean on cumbersome on-prem hardware and static protocols, Zscaler delivers seamless functionality across environments, with no extra hardware requirements. Whether solving a system crash or auditing third-party vendor activity, PRA shines as a proactive tool for modern enterprises who demand precision and control.

Live Monitoring & Ushered Access—Real-Time Control

Imagine you're watching an action sequence unfold live—you’re not just catching the highlights, you’re part of the moment. With Zscaler PRA’s Live Monitoring and Ushered Access, IT teams gain the same level of proactive oversight in their privileged access operations. Admins can join live sessions, monitor interventions in real time, and even escort external vendors through each stage of their tasks, ensuring no unauthorized detours or blind spots.

This is more than just passive observance—it’s real-time accountability built for zero trust. Unlike static jump boxes or approval workflows that slow things down, Zscaler empowers security teams to act instantly and decisively. Whether preventing accidental errors or spotting suspicious behavior, Ushered Access ensures that high-stakes moments happen under a watchful eye, keeping your mission on track before mistakes escalate.

Security, Accountability, and Compliance—All in Sync

In every mission, success relies on precision—every move accounted for, every outcome controlled. With Zscaler, privileged actions are securely traced to individual users, ensuring transparency and eliminating ambiguity. Instead of fragmented systems and audits, Zscaler PRA centralizes Session Recording files that are stored tamper-proof, searchable across protocols, and ready to uncover evidence at a moment’s notice.

Gone are the days of manual spreadsheets and compliance headaches. Zscaler’s seamless cloud-native governance simplifies investigating breaches and ticking every compliance box—even under the most demanding regulations. Legacy systems often falter under the weight of complexity, but Zscaler transforms privileged governance into a streamlined process, empowering enterprises to turn accountability into a competitive advantage.

Simple Deployment and Effortless Operations

No mission should be hindered by clunky tools or confusing setups. Zscaler PRA simplifies privileged access management with a user-friendly portal designed for scalability. Configuring policies, enabling Session Recording, and deploying Ushered Access takes just a few clicks—no hardware installations, no convoluted integrations.

Whether you’re empowering sysadmins to restore a data center or engineers to secure machinery in dynamic environments, PRA adapts seamlessly to meet the demands of modern operations. Zscaler’s always-on platform means privileged governance evolves as quickly as your business grows, leaving legacy competitors scrambling at the starting line. In Zscaler’s world, secure efficiency isn’t just a goal—it’s a standard.

Conclusion and Call to Action

Every heroic mission needs the right tools—and with Zscaler PRA, your enterprise can rewrite its story from uncertainty to mastery. Out with the cloak-and-dagger practices of shadowy credentials and fragmented audits, and in with clarity, control, and accountability. From critical interventions to compliance demands. 

Zscaler PRA transforms privileged access into a transparent, secure, and auditable process that empowers teams to act swiftly and decisively, prevents threats, and simplifies governance.

Ready to take center stage in your enterprise’s journey toward complete visibility and zero trust? Get in touch today or click on the Session Recording interactive demo  to unlock the full experience.