Streamlining Multi-Tenant Management: Announcing the Integration of Multi-Tenant Portal with ZIdentity for Unified SSO

Managing multiple customer environments or internal departments shouldn't mean managing multiple logins. We recently announced a significant enhancement to the Zscaler Multi-Tenant Portal (MTP) and its integration with ZIdentity. This integration is designed to deliver a seamless, secure, and unified single sign-on (SSO) experience for our MSPs and for organizations managing multi-tenant Zscaler deployments.

One Identity, Limitless Management

The Multi-Tenant Portal has long been the cornerstone for Managed Service Providers (MSPs) and large-scale enterprises to oversee multiple Zscaler instances. By integrating with ZIdentity—Zscaler’s authentication service—we are bringing a "One Zscaler" experience to the administrative level.

With ZIdentity added on top of an existing identity provider, administrators can now log in once and gain instant access to all their managed tenants. No more juggling different sets of credentials or dealing with repetitive authentication prompts.

Key Highlights of the Integration:

• True single sign-on (SSO): Authenticate once through ZIdentity and move freely between the Multi-Tenant Portal and your managed ZIA or ZPA instances.
• Seamless tenant switching: Quickly pivot from one customer tenant to another within the MTP dashboard without needing to login again. This functionality is critical for MSPs who need to respond quickly to support requests or configuration changes across different environments.
• Enhanced security with adaptive MFA: Leverage the advanced security capabilities of ZIdentity, including adaptive multifactor authentication. Ensure that your multi-tenant environment is protected by the most robust security standards while maintaining administrative efficiency. We support the following MFA mechanisms as of now:
  • Security key
  • Biometrics
  • SMS OTP
  • TOTP Authenticator like Google Authenticator, etc.
• Centralized administration: Manage your own administrative users and their access levels centrally through ZIdentity, ensuring consistent policy application across the entire Zscaler ecosystem.

Why This Matters for MSPs and Multi-Tenant Organizations

In a world where speed and security are paramount, administrative friction is the enemy. This integration directly addresses the challenges faced by teams managing complex, multi-tenant Zscaler environments:

1. Efficiency gains: Administrators save valuable time by eliminating redundant login steps, allowing them to focus on high-value tasks and customer support.
2. Robust governance: Centralizing authentication reduces the risk of credential sprawl and ensures that only authorized personnel have access to sensitive multi-tenant configurations.
3. Improved security and compliance: With compliance requirements like PCI-DSS, HIPAA, etc., demanding the need for MFA. This integration helps customers achieve this compliance and improve security.
4. A cohesive workflow: The Multi-Tenant Portal now acts as a true gateway, providing a streamlined path to managing Zscaler services across your entire customer base.

Moving Forward

The integration of the Multi-Tenant Portal with ZIdentity is a key step in our ongoing mission to simplify security at scale. As we continue to roll out these enhancements, our goal remains clear: Provide you with the most efficient and secure tools to manage your zero trust architecture.

Stay tuned for more updates as we continue to evolve the Zscaler Multi-Tenant Portal and ZIdentity ecosystem!

For more information on our Zero Trust Exchange platform, visit our website.