Overview

Buried in phishing reports? We got you.

Most reported phishing emails are false positives, draining your team’s time and focus. Zscaler Managed Phishing Response takes triage, analysis, and user feedback off your plate, so you can focus on rapid remediation of confirmed phishes.

eliminate-noise
Eliminate noise

and focus on real threats

24-7-coverage
Maintain 24/7 coverage

so your team can sleep at night

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Rely on a trusted partner

when you need experience and expertise

How It Works

A Human-Led, AI-Powered Managed Phishing Service

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Benefits

Focus on active threats and business-specific risks

01

Waste Less Time

84% of reported phishes aren’t phishes. Offload review to save time.

02

Accelerate Remediation

Get actionable findings for each assessment that uncovers a true phish, enabling rapid remediation across all inboxes.

03

Boost Security Culture

Automatically deliver feedback to every user who reports an email, reinforcing positive reporting habits.

Why Managed Phishing?

Focus on strategic priorities, not inbox chaos

You see what we see. Zscaler MDR continuously collects, triages, and assesses every user-reported phishing email with the help of human experts and AI agents. Your team gains confidence and capacity to work on more strategic initiatives.

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Automatically provide user feedback

Support your security culture and realize ROI on your security awareness trainings. Configure automated triggers and playbooks to instantly send tailored user feedback and escalate confirmed phishes.

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Get reportable insights on demand

Access every reported email and its detailed assessment on demand. Your team also gets smart filtering and easily exportable reporting, delivering the deeper insights needed for strategic oversight and effective communication.

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ansys
We know that when it’s ‘go time’, they’re not going to panic. They’re going to execute in a very disciplined manner.

Dave Coughanour

, VP of Cybersecurity Ansys
microchip
Thanks to Zscaler MDR, we haven’t had to fight the fires that other companies do, and it’s allowed us to focus on strategic business initiatives.

Robert Williams

, Chief Information Security Officer Microchip
henny penny logo
... it makes us feel more confident in doing our work and knowing we’re protecting the business.

Jason Thomas, Senior IT Security Analyst

, Henny Penny

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More resources

Blog

Respond faster and empower users with Managed Phishing Response

Report

2026 Threat Detection Report

Resource

MDR Buyer’s Guide