Power Retail Operations with AI Security Built on Zero Trust
Empower omnichannel experiences, protect sensitive data, and secure operational resilience.
Overview
Seamless customer experiences and secure operations from storefront to supply chain
Power and secure omnichannel experiences
Reduce the risk of breaches, ransomware, and cyberattacks
Protect operational and supply chain resilience
the problem
The modern retail security gap
Retailers are caught between the demand for rapid innovation and the limitations of legacy, perimeter-based security. As storefronts, supply chains, and Al-driven workflows converge into a single always-on ecosystem, the attack surface expands beyond the reach of traditional controls.
Operational risks
Outdated network architectures create critical security gaps, leaving omnichannel operations vulnerable to service-disrupting attacks and outages.
Data vulnerabilities
GenAI tools and unauthorized AI agents are creating significant risks for sensitive data exposure.
Expanded attack surfaces
Over-broad access and fragmented security create the risk of lateral movement from supply chain IoT and storefront systems.
Solution overview
Zscaler provides the unified security and connectivity needed to protect modern retail operations. By replacing legacy, perimeter-based controls you can accelerate digital innovation while minimizing the risks of data breaches and operational downtime.
• Detect and intercept sophisticated threats early
• Safeguard sensitive data, and protect storefronts and POS systems
• Provide secure zero trust access for supply chain partners
• Extend zero trust to IoT warehouse and distribution environments
Benefits
Secure every storefront, transaction, and data point without compromising customer experience
Defend critical operations
Protect against cyberattacks by replacing insecure network access with context-aware protection built on a zero trust architecture.
Deliver omnichannel experiences
Build customer loyalty by securing every transaction and interaction across all channels.
Protect sensitive data
Safeguard customer and business data with granular protection, and meet PCI DSS requirements.
Secure uptime
Ensure uptime for critical storefront and warehouse systems by reducing fragmented, site-by-site security.
Use cases
Ensure reliability across your entire retail ecosystem by reducing complexity and mitigating the risks of fragmented, site-by-site security. Replace legacy hardware with a unified, cloud-neutral security platform to protect uptime of critical storefront and supply chain systems, and defend mission-critical operations against the risk of cyberattacks.
Build loyalty by securing every interaction across your customer journey with a unified zero trust architecture. Minimize performance bottlenecks and security gaps, and ensure a fast, frictionless and secure omnichannel experience that keeps customers coming back.
Maintain customer confidence and meet regulatory requirements like PCI DSS by shielding cardholder data and personally identifiable information (PII) with unified, context-aware controls. Enforce consistent, granular security policies across every digital touchpoint, reduce the risk of data loss, and protect your brand’s integrity.
Accelerate your transition to a cloud-first architecture that supports both agile storefronts and a modern, distributed workforce. Replace legacy, high-latency networks with fast, direct-to-app access. Enable stores and distribution centers to run advanced SaaS applications while providing employees and third-party vendors with secure, frictionless connectivity from any location.
Retail AI transactions reached 49 billion in 2025. Discover how the rapid growth of AI is creating critical security gaps across global enterprises.
FAQs
Retailers are primary targets for ransomware that can paralyze storefront and warehouse operations, as well as sophisticated data breaches aimed at stealing high-value sensitive data, such as cardholder data and personally identifiable information. Additionally, the expansion of omnichannel services has increased the risk of account takeovers and supply chain attacks through insecure third-party vendor access.
Traditional networks allow attackers to move laterally from a single compromised device to an entire region of locations. Zero Trust segments access to applications and resources based on user, location, and device, ensuring that a threat is contained at the source. This protects mission-critical systems from downtime and keeps operations always-on.
Zero trust replaces complex, site-by-site hardware firewalls with unified, cloud-native data protection. By implementing granular, context-based controls, retailers can isolate sensitive data from the rest of the business environment. This significantly reduces the scope of audits, automates compliance reporting, and minimizes accidental exposure. This also provides the regulatory agility needed to adapt to new privacy mandates beyond PCI.
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Transform your infrastructure and level up your security posture with zero trust. Let our experts show you how.