Zscaler Blog

Get the latest Zscaler blog updates in your inbox

Security Research

Ransomware at Machine Speed: How GenAI Shrinks the Path after Initial Access

image
>Ransomware at Machine Speed: How GenAI Shrinks the Path after Initial Access

Artificial Intelligence technologies have made a huge impact on the security industry. But as with any public technology, adversaries have access to AI as well. They’re wasting no time incorporating AI into their malicious workflows and ransomware operators have been able to leverage it - unfortunately, this has led to some of their successes.

Fortunately, there is plenty of potential for defenders to leverage similar AI technologies to improve their own game, neutralizing the adversaries’ advantage to keep users and resources safe.

This blog post covers adversaries’ uses of Generative AI (GenAI) for both social engineering pretexts and technical development, as well as how defenders can spot and mitigate those efforts. For the full story, be sure to check out the complete analysis in the Zscaler ThreatLabz 2026 Ransomware Report.

Key Takeaways

Ransomware attacks continue to be a major driver of cybercrime incidents and attacker’s corresponding financial gains. While there are numerous means of compromising a victim, ransomware threat actors typically rely on social engineering as their first step toward compromising a target. The more believable a social engineering ruse, the more likely it will be successful.  Attackers are already using GenAI to help overcome some of their traditional shortcomings.

After they gain an initial foothold, time is of the essence. The faster the attacker can move throughout the victim’s environment and acquire sensitive data to either encrypt or steal outright, the less likely they will be detected while doing so and the more likely their efforts will be successful.  Here again, GenAI is providing attackers with a faster and more focused approach that yields greater success.

However, defenders can also use AI-enabled technology for their own purposes to stay in step with the attackers. Doing so ensures we keep pace with or even get ahead of the malicious uses of these nascent technologies.

Technical Analysis

More Effective Social Engineering Ruses

Historically, most attackers’ social engineering game has been stifled by their inauthenticity. While there are many instances of intelligence-informed attackers crafting very believable ruses, these have been rare. The vast majority of ransomware actors used volume as their strategy for initially landing on a target system. This is why most user education campaigns have focused on spotting typos, non-native-speaking grammar mistakes, and other mostly obvious weaknesses in phishing emails and sites.

However, AI has unmistakably leveled the playing field, giving attackers the capability to blend into the wave of legitimate email like never before. This, in turn, gives them a much higher chance of tricking a victim into clicking the link, downloading the file, or otherwise falling into the trap that’s been laid.

Attackers can now use any of the public-facing GenAI platforms to create email messages, websites, and other assets that are polished, natively-built in the target’s language, and crafted to maximize success. As discussed in a previous blog, phishing emails are often used to trick a user into using a Remote Monitoring and Management (RMM) tool at the attacker’s behest, which then gives them full access to the victim’s system as well as potentially their wider environment.

Faster Discovery of Valuable Materials…To Steal

GenAI technologies are also well suited to examine massive amounts of data for the purposes of classification or content searching. Once an attacker has access to the victim’s system, GenAI can therefore be used to search all materials to which a victim’s system has access, seeking the most valuable or sensitive data for theft or encryption during the next phase of the attack.

This approach gives the attacker an incredibly fast method of identifying and acquiring the most damaging data, which then maximizes the likelihood the victim’s organization will pay the ransom to retrieve or prevent the disclosure of the encrypted/stolen data. Although this occurs after the initial access, it is still a form of reconnaissance. Speed is of the essence and GenAI makes the process even faster than it could be automated with traditional attacker scripts and playbooks.

Speedy Creation and Iteration of Bespoke Scripts

File and network signatures are perhaps one of the most well-established indicators in the security world. From the earliest days of antivirus to more modern implementations of fuzzy hashing and traffic fingerprinting, practically every security program uses signatures in some capacity. While this used to be effective, attackers can now rapidly vary their malware and scripts, resulting in corresponding variance of their signatures. This allows attackers to evade traditional detection mechanisms making it much harder to spot their activity based on those signatures alone.

Attackers using GenAI-built scripts and other malware also no longer need to rely on common tools that defenders are aware of and actively hunting for. Bespoke tooling was once the exclusive domain of well-funded threat actors, but the wide availability of GenAI tools opens those floodgates of potential for any threat actor with the motivation and a free (or stolen) LLM account. In the same vein, custom tools are no longer a clear indicator of an advanced threat actor. Garden variety ransomware operators become harder to differentiate from the larger and more resourced groups, significantly hindering threat actor identification.

Conclusion

As with practically every technological advancement in history, Artificial Intelligence and GenAI in particular can be used for good and evil purposes. While the advent of novel attack techniques has been gleefully incorporated into ransomware actors’ toolboxes, defenders can leverage similar tooling to improve their defensive and detective capabilities. This arms race mentality is not new in the security industry. Encryption, even better encryption, widespread Internet access, social and otherwise publicly-generated media content, the proliferation of mobile devices, and more have all come with similar risks since the earliest phases of each development.

While ransomware operators continue to improve the efficiency and effectiveness of their efforts through the use of GenAI, this does not mean that defenders have to be at a disadvantage. The most effective and forward-leaning defender teams have already stepped up their game in preparation for or in response to the attackers' improved tradecraft. These defense improvements, along with a robust and tested security program in general, can help to keep ransomware threats at bay and ensure the integrity of the valuable data throughout the enterprise.

Zscaler Coverage to Mitigate the Risk of Advancing Ransomware

  • Agentic SecOps fuses zero trust telemetry, threat intelligence, and agentic workflows into a single view, helping security teams to more quickly and decisively detect, investigate, and respond to ransomware threats.
  • AI-based detection from the Zscaler Secure Web Gateway identifies and blocks novel attacker infrastructure such as phishing sites and C2 components.
  • The Zero Trust Browser’s AI capabilities identify suspicious web content, limiting the potential for malware delivery and data leaks, even through credibly-scraped websites.
form submtited
Thank you for reading

Was this post useful?

Disclaimer: This blog post has been created by Zscaler for informational purposes only and is provided "as is" without any guarantees of accuracy, completeness or reliability. Zscaler assumes no responsibility for any errors or omissions or for any actions taken based on the information provided. Any third-party websites or resources linked in this blog post are provided for convenience only, and Zscaler is not responsible for their content or practices. All content is subject to change without notice. By accessing this blog, you agree to these terms and acknowledge your sole responsibility to verify and use the information as appropriate for your needs.

Get the latest Zscaler blog updates in your inbox

By submitting the form, you are agreeing to our privacy policy.