Use Cases
Solve critical IT/OT access needs

Provide third parties with simple, secure remote access to critical enterprise systems, minimizing risk with role-based access controls and credential injection, while eliminating VPNs.

Enable robust governance controls, session recording, and monitoring. Detailed audit trails of user actions and system interactions help satisfy compliance, reduce risks, and maintain operational integrity.

Enable secure, seamless access for users and devices to factory floor machinery, production systems, and critical apps. Streamline workflows for predictive maintenance, diagnostics, and updates, ensuring operational efficiency without compromising security.

Spin up an isolated, per-session jump box to broker thick client access, prevent lateral movement, remove standing credentials, and auto‑destroy with full audit.
FAQ
Zscaler PRA brokers application-specific connections, preventing lateral movement, reducing the attack surface, and eliminating the need for VPNs. Unlike traditional PAM that requires VPNs or bastion hosts, Zscaler PRA employs zero trust network access to keep assets hidden until explicit access is granted. As a cloud-based solution designed for hybrid environments, Zscaler PRA is also easier to deploy than legacy PAM. Its clientless, frictionless access and just-in-time session brokering allow authorized third parties and contractors access while ensuring complete audit and session recording capabilities.
Zscaler PRA integrates with identity providers such as Okta and Microsoft Azure AD, using SAML/OIDC and SCIM for authentication and user management. The identity provider handles authentication, enabling passwordless and single sign-on workflows with tailored conditional access controls based on user attributes. This integration enforces identity-centric security, allowing for automatic deprovisioning and adaptable policy management as user statuses or groups change.
Zscaler PRA supports a wide variety of compliance requirements, such as ISO 27001, ISO 27701, SOC 2, FedRAMP, and GovRAMP. It also aligns with the CISA Zero Trust Maturity Model, making it ideal for regulated and governmental environments. The platform includes features such as granular session auditing and recording, vaulting, and separation of duties, all of which help meet essential compliance controls in critical infrastructure, OT, and IT.
Zscaler PRA implements zero trust controls for OT networks, making OT and industrial internet of things (IIoT) assets invisible to threats. This is achieved by eliminating open ports and removing the need for direct network connectivity between users and OT assets. The solution offers granular, role-based access, session monitoring, tamper-proof audit logs, and secure credential injection for RDP, SSH, and VNC. Additionally, it ensures deep isolation between IT and OT segments.





