Understand the digital experience of your apps and services, from your users’ perspective, no matter where they are, which devices they use, or the networks they rely on.

Leave no user behind

Get global and filtered views of your users and their satisfaction scores.

Get precise, timely alerts

Get alerts via email, IM, and within tools like ServiceNow when anomalies are detected.

See details on every user’s experience

Review each user’s score along with causes of poor experiences using AI.

Rapidly resolve performance issues

Instantly expose root causes using AI to get users back to work faster. Simplify deep dive investigations by asking Copilot for drill downs or additional insights.

Let AI help you with root cause analysis

Quickly isolate root causes in devices, Wi-Fi, security services, networks, or apps.

See AI-powered analysis in action

Level up your entire team

Investigate incidents and conduct drill-downs by simply asking questions in natural language.

Streamline problem resolution workflows

Integrate with ServiceNow or via our API to initiate tickets and assist with triage, analysis, and resolution.

Ensure application performance

Monitor apps from end user devices, and global locations to ensure that your users and customers experience uninterrupted service.

Monitor all apps

Observe secured apps running in your data center or cloud, and SaaS like Microsoft 365. Understand page fetch and DNS times.

Ensure great virtual meetings

Monitor user experiences for every Microsoft Teams, Zoom, and Webex meeting to identify root causes of poor call quality.

See app monitoring in action

Ensure Application SLAs

Monitor critical services and customer-facing websites 24/7 from globally distributed locations hosted by Zscaler.

Read about Zscaler Hosted Monitoring

Get comprehensive network insights

Harness the network visibility you need—even across those you don't control—to support users working from offices and homes.

Detect developing incidents early

Respond to issues related to ISP, DNS, Wi-Fi, applications, and more across your network and beyond, before users complain.

Get network insights by hop

Track packet loss and latency for each hop, and remotely initiate packet captures for deeper network troubleshooting.

Understand the impact of ISPs

See how ISP issues like blackouts, brownouts, and increased latency impact user experience. Visit ISP Insights.

Get detailed device insights

Understand the breadth of devices and software in your organization. Get detailed insights for each device, no matter where it is.

Keep every device within reach

Instantly access device health metrics like CPU, memory, disk I/O and Wi-Fi, active processes, and more for troubleshooting.

See health metrics in action

Review inventory

Understand the breadth of devices by manufacturer and models, and software by version and deployment.

Get Microsoft device insights

Review crash statistics, and startup times with factors impacting them, across Microsoft devices.

See device insights in action

Maximize digital dexterity with global insights

Review the impact of digital experience initiatives on employee productivity. See trends and seek opportunities for optimization.

Review performance trends

Use built-in reports, or craft your own. Combine, correlate, and visualize insights drawn from diverse datasets available to you.

Get insights for regular reviews

Generate slide decks prepared specifically for cross-functional team meetings. Set goals and take action to further optimize digital experiences.

Use Cases

Enable and empower your modern workforce

Hybrid work has increased ticket resolution time by 30%. Detect issues that impact user experience, reduce mean time to resolution, and keep employees productive no matter where they are.

By 2023, 70% of businesses will rely on virtual meetings, according to Metrigy research. Ensure optimal experiences with an integrated view of application, network, and device health as well as the audio, video, and sharing quality of Microsoft Teams, Zoom, and WebEx calls.

73% of IT managers say that zero trust security controls have negatively impacted their network or experience monitoring solutions. Regain end-to-end visibility to operate effectively, optimize performance, and rapidly fix issues impacting end user experience and productivity.

Choose the right Zscaler Digital Experience™ plan for your business

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How it works

Getting started with Zscaler Digital Experience

Deploy Zscaler Client Connector if you haven’t already

Enable ZDX for all or select user groups

Select private and cloud-based applications to monitor and configure probes

Review user experience insights

WHY IT MATTERS

Protect and empower your business with the Zscaler Zero Trust Exchange

Zscaler Digital Experience is part of the comprehensive Zscaler Zero Trust Exchange™ platform, which enables fast, secure connections and allows your employees to work from anywhere using the internet as the corporate network. Based on least-privileged access, it provides comprehensive security using context-based identity and policy enforcement.

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