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Customer Success Story

State of Oklahoma Implements Zero Trustand Improves Security Posture by Standardizing on Zscaler

Zero Trust App Access Stop Cyberattacks Protect Data


  • Company: State of Oklahoma
  • Industry: Federal and Government
  • HQ: Oklahoma City, Oklahoma, USA
  • Size: 34,000 employees across 90+ agencies


The State of Oklahoma’s Office of Management and Enterprise Services (OMES) is the state government’s backbone, providing financial, property, purchasing, human resources and information technology services to all state agencies that serve the state’s approximately four million residents.


Reduce cyber risk with sustainable security foundation that enables working from anywhere


  • Gave 10,000 users in 90+ agencies secure direct access within 48 hours

  • Helps deliver $875 million in cost savings from consolidation and standardization

  • Reduces costs, increases productivity, and enhances user experience

  • Dramatically improves the entire state’s security posture

  • Eliminates hundreds of monthly IT help desk tickets

  • Provides five times faster secure access than legacy VPN solution

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State of Oklahoma achieves zero trust with Zscaler


More from this Customer

More from this Customer

  • Securing remote access and improving security with Zscaler

    Read the Press Release
  • Fostering cybersecurity culture across the state’s workforce

    Read the Media Article
  • StateScoop: COVID-19 accelerates zero trust adoption

    Read the Media Article
  • Securing shared services for all Oklahoma state agencies

    Watch the Video
  • Empowering the Oklahoma DOC with cloud-based architecture

    Watch the Video

State of Oklahoma Selects Zscaler to Secure Remote Access and Improve Cybersecurity

State IT Leaders Implement a Zero Trust Approach to Strengthen Security While Keeping Employees Productive and Supporting Citizens.

Zscaler, Inc. (NASDAQ: ZS), the leader in cloud security, today announced that the State of Oklahoma Office of Management and Enterprise Services (OMES) selected and implemented Zscaler Internet Access™ (ZIA™) and Zscaler Private Access™ (ZPA™) products, part of the Zscaler Zero Trust Exchange™ platform, to simplify the IT operations, quickly scale remote access for all employees anywhere they reside, and protect government data and applications from cybersecurity threats.

When the pandemic hit, the State of Oklahoma needed to rapidly support more than 30,000 teleworking employees as they adapted to evolving workstyle requirements. Oklahoma Human Services (OKDHS) needed to prepare for up to 50% increase in requests for benefits month over month.

Using their legacy remote access solutions, many State agencies initially experienced outages as networks were overwhelmed with external logins and service requests. The State’s legacy VPN solutions simply could not meet the increased volume and scalability demands. This resulted in a surge in calls to service desks and hundreds of VPN tickets a day, as well as increased cyber risk.

OMES deployed ZPA, a cloud-based zero trust network solution and ZIA, a cloud-based secure internet and web gateway solution, strengthening security, policy enforcement, and significantly improving the user experience. With Zscaler:

  • The OMES team provided secure direct access for 10,000 users in days, and fully implemented ZPA within just 48 hours, deploying to 90+ State agencies to date.
  • The Department of Corrections (DOC) standardized their remote access solution and scaled down expensive connected services, which ultimately sped up VPN efficiency by five to six times. This efficiency resulted in reduced costs, increased productivity, and enhanced user experience..
  • OKDHS reduced the number of tickets and DOC provided five times faster secure access than its legacy VPN solution.

“The more complex an environment, the more difficult that environment is to secure,” said PJ Joubert, Public Sector Regional Sales Manager, Zscaler. “For Oklahoma, as well as other states and Federal agencies, Zscaler simplifies remote access and accelerates digital transformation progress,” said Joubert. “This means government teams keep employees safe, productive, and focused on serving citizens and reducing cyber risk.”

“We’ve completely changed the cybersecurity posture of the State of Oklahoma in the last 18 months – Zscaler played a big part in that,” said Matt Singleton, CISO, Office of Management and Enterprise Services, State of Oklahoma. “The integration of the different platforms is giving us unprecedented visibility into the environment. We can respond faster. In some cases, we can forecast where we may have issues, and address those things before they become a problem.”