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Customer Success Story

Video Case Study

United Airlines Detects and Blocks Evolving Threats

with the Zscaler Zero Trust Exchange
Zero Trust App Access
Stop Cyberattacks
Protect Data
Optimize Digital Experiences
Accelerate M&A Integration
United Airlines

Profile

  • Company:United Airlines
  • Industry:Transportation Services
  • HQ:Chicago, Illinois, USA
  • Size:80,000+ employees working across 350+ locations worldwide

Background

United Airlines, an American aviation company, operates routes to 238 domestic destinations and 118 international destinations in 48 countries or regions across five continents. It is the world’s third-largest airline by fleet size and routes.

    Challenge

    Protect the company’s technology infrastructure and secure its entire ecosystem, including people and physical assets

      Products

      Outcomes

      Shifts security model from network- to cloud-based ,Gains the ability to inspect encrypted and unencrypted traffic for threats ,Grants employees seamless application access through partner integrations,Minimizes the attack surface through a zero trust architecture,Lays groundwork for IoT/OT device security in future projects

      Outcomes

      • Shifts security model from network- to cloud-based
      • Gains the ability to inspect encrypted and unencrypted traffic for threats
      • Grants employees seamless application access through partner integrations
      • Minimizes the attack surface through a zero trust architecture
      • Lays groundwork for IoT/OT device security in future projects
      United Airlines’ journey to improved threat defense
      United Airlines’ journey to improved threat defense

      Play Customer Video

      Deneen DeFiore

      Deneen DeFiore

      Vice President & Chief Information Security Officer, United Airlines
      Zscaler gives us peace of mind that traffic will be secure, regardless of the underlying network, for our employees, customers, and partners.
      We are able to use the Zscaler platform to provide secure guest Wi-Fi in our MileagePlus Lounges.

      - Deneen DeFiore, Vice President & Chief Information Security Officer, United Airlines

      Zscaler integrations with our partners deliver us more visibility into threats and anomalies in real time across our environment.

      - Deneen DeFiore, Vice President & Chief Information Security Officer, United Airlines

      Zscaler was willing to do the integration work to enable our use cases, and now that capability is part of the product.

      - Deneen DeFiore, Vice President & Chief Information Security Officer, United Airlines

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