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Customer Success Story

United Airlines Detects and Blocks Evolving Threatswith the Zscaler Zero Trust Exchange

Zero Trust App Access Stop Cyberattacks Protect Data Optimize Digital Experiences Accelerate M&A Integration


  • Company: United Airlines
  • Industry: Transportation Services
  • HQ: Chicago, Illinois, USA
  • Size: 80,000+ employees working across 350+ locations worldwide


United Airlines, an American aviation company, operates routes to 238 domestic destinations and 118 international destinations in 48 countries or regions across five continents. It is the world’s third-largest airline by fleet size and routes.


Protect the company’s technology infrastructure and secure its entire ecosystem, including people and physical assets


  • Shifts security model from network- to cloud-based

  • Gains the ability to inspect encrypted and unencrypted traffic for threats

  • Grants employees seamless application access through partner integrations

  • Minimizes the attack surface through a zero trust architecture

  • Lays groundwork for IoT/OT device security in future projects

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Customer Video

United Airlines’ journey to improved threat defense


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  • United Airlines protects its networks, systems, and applications with Zscaler

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  • United Airlines relies on Zscaler and CrowdStrike for defense in depth

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