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Zenith Live Lisbon: Empowering transformation and celebrating relationships


The Zenith Live Summit 2019 in Lisbon, Portugal concluded a little less than a month ago, yet I am still buzzing with excitement and energy from this amazing event.

It’s kind of appropriate that the theme of this year’s conference was Empower. From a corporate standpoint, today’s IT leaders are empowering change, as well as innovation and transformation within their organizations. These journeys are not easy, as they take a complete change in mindset within the organization to be successful. But, by introducing new capabilities and insights, these leaders are delivering higher value to their customers’ businesses.


On a personal note, I also felt incredibly empowered by Zenith Live, and I’m quite sure other attendees did as well. Listening to the impressive lineup of speakers, as well as getting a comprehensive education on Zscaler products and offerings, was a grand introduction to the world of Zscaler and everything this company has accomplished in its short history.

Eleven years ago, Zscaler set out to build the largest cloud security platform for fast, secure, reliable access to applications, data, and services no matter the location. That need continues to tie customers’ digital transformation stories together. Underscoring these stories are critical business drivers that range from delivering fast user experience and rapid deployment of Office 365, to simplifying M&A with improved network integration, to reducing technology and infrastructure costs.

Those stories were expertly shared at Zenith Live by multiple customers and partners, including Microsoft, TechnipFMC, DHL, Engie, and LVMH. These real-world accounts of transformation helped bring the Zscaler story to life for me. It was illuminating to see the Zscaler solution in action and hear how our secure cloud solutions are supporting these customers' business objectives.

Those who attended Zenith Live encompassed a wide array of networking and security professionals, architects, directors, CISOs, and CIOs. No matter what title they hold, all are working to move their organizations to a more productive and secure digital future. The Zscaler community at Zenith Live did an expert job equipping them with professional guidance and expertise to help them on their digital transformation journeys. 

This expertise was on display during the numerous breakout sessions. The depth of information presented during these sessions was eye-opening. Attendees were able to take deep dives into the various Zscaler solutions, as well as explore different security technologies and transformational initiatives, including Zscaler Internet Access, Zscaler Private Access, ZTNA, SD-WAN, browser isolation, Office 365 and more.


Yet, what I was most excited to see were the sessions aimed specifically at security and network architects. After all, executives might be the ones who envision a transformational journey, but it is the architects who have to execute on that vision. Zscaler understands this and gives architects the tools and training they need to help their organizations realize the full benefits of these journeys.

Aside from all of the great technical content, one of the most compelling takeaways from these speakers, as well as from my conversations with customers throughout the event, was how the Zscaler team played, and continues to play, a key role with these customers. The personal relationships that developed from the first engagement through to the completed implementation, and continue to this day, were highlighted again and again. Customers continually commented on the importance of the Zscaler relationship, which is something I’ve never seen in any other company or industry. It was clear how much our customers value Zscaler.

And Zscaler showed just how much it appreciates its customers with a lavish party at the Kais restaurant. The event featured live musicians on chairs attached to the wall and a server pouring champagne while hanging from the ceiling. It was an exciting atmosphere and a brilliant venue that helped demonstrate just how much Zscaler values its customers.

I left Lisbon re-energized, anxious to get back to work with our amazing Zscaler team. And I was excited to begin having conversations with prospective customers and others throughout the EMEA region to share stories from Zenith Live and show them what a difference Zscaler can make to their business. But mostly I left Lisbon with confirmation that I made the right decision when I chose to join Zscaler.

If you couldn’t make it to Zenith Live, or just want to revisit this empowering event, you can watch the keynote speeches. And, I look forward to seeing everyone at next year’s Zenith Live event.

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James Cater is Zscaler Global Vice President – Systems Integrators Business

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