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Zscaler is a 2022 Customers’ Choice in the Gartner® Peer Insights™ “Voice of the Customer” Report for Security Service Edge

September 07, 2022 - 3 min read

We are excited to announce that Zscaler has been recognized as a Customers’ Choice vendor for 2022 in the Security Service Edge (SSE) category on Gartner® Peer Insights™. This distinction is a recognition of vendors in this market based on feedback and ratings submitted by hundreds of verified end users of our products for an 18-month period ending on May 31, 2022. Overall, reviewers gave us a 4.6 out of 5, (based on (411 reviews as of May 31, 2022) with 93% saying they would recommend Zscaler.

In addition, Zscaler was named as a leader in all eight segments in the accompanying “Voice of the Customer” Report for SSE, the only vendor to get this recognition. These recognitions are based directly on unbiased feedback from our customers - the people we’re here to serve - therefore, we believe these recognitions serve as further validation that we are creating security solutions that fit the needs of modern enterprises around the world. 

The Gartner Peer Insights Customers’ Choice distinction is based on both the number of reviews and the overall user ratings. To ensure a fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.


Here are some comments from customers:

●  “This is something I appreciate; it's a terrific method to be entirely compliant. The Zscaler Internet Access Platform is a dedicated SSE solution that focuses on risk mitigation, reliability, and scalability to allow us to deliver our users secure access to our applications while keeping them secure.” Program Director, Services 

●“I have used Zscaler services at multiple companies. The usage of Zscaler truly enables work from anywhere while offering the same security benefits of being in the office. It is a powerful enablement tool for your workforce regardless of location, and simplifies the consumption of cloud based services.” –Associate Director, Network Architecture, Aerospace 

●  “We have been using ZIA for over a decade now. The capability of the product has only seen upward thrust. We have also subscribed for ZPA since its inception for zero trust capabilities and it’s truly fulfilling. ZDX capabilities are assisting us to troubleshoot EUCI issues during the work-from-home scenarios. Support services and customer focus are overwhelming. Overall, we are very satisfied with Zscaler.”Enterprise Architecture and Technology Innovation, IT Services 

You can read more Zscaler reviews here.

To all of our customers who submitted reviews - thank you! Your feedback helps us create better products and fuels our drive to keep on innovating. We are committed to earning the trust and confidence worthy of this distinction.

To learn more about Gartner Peer Insights Customers’ Choice, or to read the product reviews written by the IT professionals who use them, please see the Security Service Edge page on Gartner Peer Insights. If you have a Zscaler story to tell, we encourage you to join Gartner Peer Insights to share your experiences.


GARTNER  is a registered trademark and service mark, and PEER INSIGHTS is a trademark and service mark, of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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