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Zscaler: The Only Gartner Magic Quadrant Leader for Secure Web Gateways, 2020

December 11, 2020 - 4 min read

I am truly humbled to share that Zscaler has been named the only leader in the 2020 Gartner Magic Quadrant for Secure Web Gateways, cementing 10 consecutive years of being recognized as a Leader. In addition to being this year’s only leader, Zscaler has been positioned the furthest overall in both “Ability to Execute” and “Completeness of Vision.” This achievement wouldn't have been possible without the progressive leaders who have embraced change as an opportunity to gain a competitive advantage, the amazing partners that have joined us on our mission, and of course, our Zscaler family, whose passion and hard work continues to inspire me.

Gartner MQ 2020-large

We founded Zscaler with the certainty that digital transformation would change entire industries, unlocking productivity gains and empowering organizations to become more agile, intelligent, and resilient. We had conviction that traditional approaches to network security would become irrelevant as users went mobile and applications moved off the network into the cloud, and legacy IT infrastructure was an inhibitor to transformation. We realized that effective security and data protection required SSL inspection at scale, and true cyber risk reduction meant eliminating your attack surface.

Today, we see a massive acceleration in what we imagined more than a decade ago: the cloud-first enterprise is now a reality. When all that’s needed to run your business is a laptop or phone and an internet connection, the very backbone of networking and security must transform.

We believe the Gartner Magic Quadrant highlights this fundamental shift from point solutions to a best-of-breed platform for better security and IT simplicity, which can only be delivered as part of a cloud-native proxy architecture. Through the Zscaler Zero Trust Exchange, we continue to deliver innovations that push the definition of the Secure Web Gateways category further than anyone thought possible, with Gartner highlighting:

  • How our cloud-native proxy architecture enables us to apply malware detection to all content, including SSL/TLS traffic

  • The addition of inline CASB for cloud application discovery and control, threat prevention and DLP integration, including adding API integration with popular SaaS providers to extend DLP to data-at-rest
  • Our integration of Appsulate technology into Zscaler Internet Access (ZIA) for remote browser isolation
  • Zscaler’s expansion into CSPM and digital experience monitoring (Zscaler Digital Experience)

Each new capability further reinforces the power of our platform to enable secure digital transformation, integrating all key security capabilities needed for the cloud-first enterprise, including an industry-leading SASE framework. As always, our first priority is to serve our customers, with each new innovation designed to support them on their transformation journey. 

As a result, our momentum continues to accelerate, and we are proud to serve more than 4,500 customers in 185 countries, including more than 450 of Forbes Global 2000 organizations. As historic numbers of organizations embrace digital transformation, the Zero Trust Exchange is a secure investment for the future. 

This past decade has been the journey of a lifetime, and we couldn’t be prouder to have been recognized again by Gartner. To all of our customers, partners, and employees - I want to offer my sincere gratitude for your trust and support. 

I also want to extend my special appreciation to the forward-thinking leaders at Gartner, who question the status quo and push organizations to create highly differentiated, competitive offerings. Without their support, innovative companies like Zscaler would have a much harder time disrupting legacy technology. Over the years, I’ve had the privilege of working with Lawrence Orans, Peter Firstbrook, Neil McDonald, and many other thought-provoking Gartner analysts, whose conviction in a cloud-native future helped inspire me to keep expanding and growing the Zscaler platform. Ten years ago, I remember drawing my early vision for the Zscaler Zero Trust Exchange on a napkin over lunch with Peter in Thornbury, Ontario, and all the years of feedback with the Gartner team have continued to clarify and strengthen our offerings. As secure digital transformation accelerates, I know that Zscaler is just getting started.

We invite you to download a complimentary copy of the 2020 Gartner Magic Quadrant Report for Secure Web Gateways here.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Zscaler.
Gartner Magic Quadrant for Secure Web Gateways, Lawrence Orans, John Watts, 8th December 2020.
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