PT Bank Hibank snapshot

Digital bank for micro, small, and medium-sized enterprises

Industry:Financial Services and Insurance

HQ:Jakarta, Indonesia

Size:600 employees

100%

replacement of VPN and NAC

Zero

user friction

One

unified console replaces siloed tools

challenges

The complex, disparate security infrastructure, including VPN and network access control (NAC), created administrative challenges for the small team of five and resulted in poor performance and security gaps

Concerned about avoiding data breaches and meeting compliance demands, the organization needed more robust and comprehensive data protection

The traditional architecture lacked agility and scalability, hindering expansion into new markets and slowing M&A integration

phased journey

  1. Replaced costly, high-latency VPN and NAC with zero trust access to the internet and apps to minimize the attack surface and improve the user experience
  2. Implemented uniform, comprehensive data security to discover and protect all types of sensitive data across all channels and devices 
  3. Applied app segmentation to prevent lateral threat movement by restricting user access only to authorized apps, not the network

results

Creates a consistent, secure, and reliable experience for users at headquarters and branches anytime and on any device

Protects sensitive data everywhere at rest, in use, and in motion to build customer trust while maintaining compliance with finserv and regional privacy regulations

Reduces the operational burden and supports growth by consolidating the technology stack on a single, scalable zero trust platform 

Lim Siaw Liang

Lim Siaw Liang

CISO, PT Bank Hibank
Unlike our disparate legacy infrastructure, Zscaler unifies all of its many capabilities in a single platform, making it easier for our small team to keep operations and sensitive data secure.

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Zscaler is fully aligned with our expansion plans, streamlining the process of securing branch offices in new markets and M&A onboarding.

Lim Siaw Liang, CISO, PT Bank Hibank

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By replacing our VPN with Zscaler, we have significantly shrunk our attack surface. We no longer worry about attackers penetrating our network.

Lim Siaw Liang, CISO, PT Bank Hibank

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We’re currently exploring Unified Vulnerability Management for real-time asset discovery and to enable us to identify and remediate high-priority security gaps on the fly.

Lim Siaw Liang, CISO, PT Bank Hibank

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