Vidéo - Étude de cas

Med Center Health Replaces VPN with Zero Trust, Doubling Productivity of Remote Radiologists

Zscaler reduces the attack surface, accelerates access to medical imaging systems, and supports faster issue resolution to drive more efficient collaboration with physicians and better patient care

Med Center Health Snapshot

Not-for-profit healthcare system, including multiple hospitals, clinics, and specialty centers

Industrie:Healthcare and Pharmaceutical

Siège:Bowling Green, Kentucky, USA

Taille:5,000 employees

600%

increase in connectivity speed

~$2M/yr.

in revenue upside from increased productivity

Zero

connectivity complaints

Défis

Radiologists working remotely experienced frustrating performance delays when using the high-latency VPN to access essential medical imaging systems

A lack of remediation support and recommendations around VPN configuration did not address Med Center Health’s needs

The IT staff had no visibility into connectivity issues and were unable to find and fix problems in a timely manner

Parcours client par étapes

  1. Replaced VPNs with secure, latency-free zero trust access to medical imaging systems, vastly improving performance and reducing the attack surface, regardless of where radiologists work 
  2. Gained end-to-end visibility into the network to troubleshoot and mitigate connectivity problems, allowing users to work without interruption

Résultats

Provides a high-performance, reliable user experience, doubling remote radiologist productivity and resolving issues faster, increasing revenue potential by approximately $2M/year

Paves the way for expanding the zero trust platform to protect patient health data, ensure HIPAA compliance, and further reduce the attack surface by eliminating VPN for third-party vendors

Timmy Clark

Timmy Clark

PACS Administrator, Med Center Health
Now that we've removed our radiologists from the VPNs, we're looking at removing VPN altogether. Zscaler has provided us a way to do that. That way, it’s going to reduce our attack surface.

Quote

Since we deployed Zscaler, I don't get any complaints about slow performance. Instead, our radiologists call to thank me for fixing problems so quickly. They are very happy.

Timmy Clark, PACS Administrator, Med Center Health

Quote

With our legacy VPNs, our throughput was only 6 megabits per second. Zscaler increased that to 100 megabits per seconds.

Timmy Clark, PACS Administrator, Med Center Health

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With ZDX, we have complete visibility from the client computer all the way back to our data center and every hop in between. I have complete visibility, where previously we had none.

Timmy Clark, PACS Administrator, Med Center Health

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