The Problem
GenAI use puts your data at risk
Generative AI tools can foster innovation, save time, and more—but they also drive up the risk of data loss. Many large language models (LLMs), such as ChatGPT, use content from prompts and queries as training data. When users share sensitive data with these models, even by accident, they're fueling an emerging channel for data exfiltration.
Today, about 19% of AI/ML transactions are blocked, reflecting concerns about data security. However, blocking GenAI also eliminates its benefits. Enterprises need a way to enable use of GenAI without increasing risk.

Enterprises blocked 59.9% of AI/ML transactions last year, highlighting security and governance concerns
Discover how AI/ML apps like ChatGPT and Microsoft Copilot can put data at risk.
Solution Overview
Unlock safe AI productivity
Prevent data loss while unleashing new creative workflows across your users with Zscaler Generative AI Security. Get complete control over all aspects of GenAI use—from prompts to which apps are allowed—so you can safely spark creativity and productivity.
With robust dashboards, prompt-level visibility, and powerful data loss controls, it’s the protection you’ve been looking for to realize all the benefits of generative AI for your operations.

Want to see Zscaler Data Security in Action?
Explore our interactive demo hub to see the powerful ways Zscaler can find and secure all types of data risks
Solution Details
Master AI visibility
See which AI apps are in use across your users, departments, and organization with interactive dashboards. Get in-depth visibility into application trends and which data is most at risk.

Deliver smarter blocking of input prompts
Make more educated blocking decisions with in-depth input prompt visibility and categorization.
- Deliver AI/ML-based URL filtering across categories of apps
- Enforce granular DLP controls to prevent sensitive data exfiltration

Secure data through isolation
For even stronger protection, render AI and ML applications in Browser Isolation to allow user prompts while restricting clipboard use for uploads and downloads.

Take a self-guided product tour
Create and enforce policy that blocks access to GenAI apps such as ChatGPT to prevent exposure of sensitive data.
Use Cases
Use AI the way that’s best for your business

Define and enforce which AI tools your users can and cannot access.

Ensure sensitive data never leaks through an AI prompt or query.

Implement granular controls that allow prompts but prevent bulk uploads of important data.

Pair with Zscaler Workflow Automation to coach users on AI usage best practices.
Request a demo
See how Zscaler can help you control the use of generative AI without putting your sensitive data on the line.



