Introducing the Modernized Client Connector UI

Since the very beginning, the Zscaler Client Connector has been a cornerstone of the zero trust architecture that we provide to customers. It’s the endpoint agent that ensures user traffic flows through the Zero Trust Exchange for least-privileged access to any destination. By and large, customers have been very happy to use Client Connector and its breadth of innovative functionality. But we've heard all of your feedback: the end user interface looked outdated, it felt complex and confusing, and it needed to accommodate your company's branding so that your users could know that it was deployed by your IT team. 

So, we're excited to introduce the modernized Client Connector UI, delivering a cleaner, simpler, and more intuitive experience that is designed with your end users in mind.

The new UI experience for Client Connector strips away the noise and minimizes the chances of end users getting confused. Instead of surfacing complex technical details by default, users now get instant, clear feedback on the status of their Zscaler services—all at a glance. But that doesn’t mean that we’ve taken anything away; users who need to dig into advanced details can still do so, and anyone who wants to fall back to the classic UI to troubleshoot an issue can still do that, too. Additionally, we've added optional custom branding so that your organization can tailor Client Connector to match your internal applications and give employees a seamless, consistent experience across your entire tech stack.

Alongside the new UI, we're also introducing granular notification control—a long-requested capability that puts administrators in control of the notifications that their end users receive. Previously, notifications were categorized and controlled entirely by Zscaler, leaving customers unable to determine which alerts their end users would see and which they would not. Now, from a single admin portal, you can configure the visibility and persistence of each individual notification across solutions and across categories like service status, app update, and more. Not to mention, you can have different settings for each of the different supported operating systems. The result is far greater control over the experience in your specific environment, and dramatically reduced notification noise for end users. That means less friction for admins and better quality of life for users—and that's the power of the modernized Client Connector UI.

If you’re ready to explore the new, better-than-ever experience for Client Connector, reach out to your Zscaler account team and request access to the Client Connector 5.0 release.