Are you struggling to keep your hybrid workforce productive and don’t know where to start? Many organizations have adopted supporting both in-office and remote employees, but troubleshooting their IT setup isn’t easy. And it’s not that they are only at home or in the office.
Remote can mean they are on a business trip connecting from an airport or hotel. Each employee has unique priorities, and a Zoom/Microsoft Teams meeting might be the most important meeting they have for the month, but if they can’t connect to it, the challenge of solving it falls on IT.
However, it doesn’t have to be challenging and shouldn’t require deep networking expertise to understand the root cause of an issue. If you can solve the end user’s problems when they have them, you will be the IT hero!
Our upcoming webinar, “5 Best Practices to Improve Hybrid Workforce Productivity” on October 21 will explore how to quickly diagnose device health, network issues, and application problems to improve hybrid workforce productivity.
Here is a quick glimpse of the Zscaler Digital Experience Dashboard for monitoring devices, network, and applications.
Device health: CPU process spikes cause applications performance issues
Network Issues: High latencies between end user’s device and Wi-Fi access point
Application problems: Microsoft Teams call quality impacting many users
Solve tickets faster without deep technical expertise! Sign up for the webinar to see for yourself.