Kubota Australia provides agriculture, construction, and power equipment for business and domestic customers, working through a network of 160 dealerships across Australia and New Zealand to deliver products and support. The company’s parent, Kubota Corporation, entered the equipment market in 1953.

Challenge

Maintain a dedicated wireless network to enable fast, secure stock and order tracking across company warehouses

Products

Outcomes

Enables secure communications with centralized SAP ERP from anywhere,Supports infrastructureless warehouses with Zscaler Private Access and any 4G LTE connection,Adds zero lead time for IT to make new warehouses operational anywhere,Saves thousands of dollars by avoiding ISP setup costs and networking infrastructure,Enables secure, seamless use of third-party locations as warehouses/distribution centers

Outcomes

Enables secure communications with centralized SAP ERP from anywhere
Supports infrastructureless warehouses with Zscaler Private Access and any 4G LTE connection
Adds zero lead time for IT to make new warehouses operational anywhere
Saves thousands of dollars by avoiding ISP setup costs and networking infrastructure
Enables secure, seamless use of third-party locations as warehouses/distribution centers

Jonathon Bonnici

IT Service Delivery Manager, Kubota Australia

Next time we add a warehouse, there’s no need to wait for weeks and spend thousands of dollars on networking. We’re up and running anywhere on day one with our 4G-connected RF scanners using Zscaler Client Connector.

Customer Case Study

IT costs and lead times hinder warehouse expansion

To keep up with growing demand and promptly provide more parts to more customers, Kubota Australia continues to add warehouses. Warehouses require internet connectivity to allow the RF scanners to communicate with the ERP system to obtain details of orders and track stock movements. This requirement of a dedicated wireless network, along with the logistics of working with possibly different internet service providers at each warehouse, was the long pole in making new warehouses operational.

The business wanted to solve this problem to maintain a competitive edge while keeping operational costs low. “We came up with the idea of installing the Zscaler Client Connector on the Android-based RF scanners and equipping each with a SIM card to allow it to connect to a conventional 4G mobile network. We trialed the idea on a scanner, and it just worked,” said Jonathon Bonnici, IT Service Delivery Manager at Kubota Australia.

Zscaler Client Connector was easy to install on the Android RF scanners and worked flawlessly without impacting resource utilization on the devices.

Seamless communication over any connection

Each scanner can now securely communicate with the company’s SAP ERP system without the need for a separate network. “This has made staff in the warehouses much more agile and productive,” Bonnici said. The simplicity of Client Connector was an asset—the connection was secure even when connecting via guest Wi-Fi, shared internet with no firewalls, and even across mobile carriers.

With Zscaler Private Access, Kubota Australia is able to ensure end-to-end encryption from the RF scanner to the ERP application and restrict users to only the SAP ERP application without allowing them to browse the internet.

This infrastructureless warehouse capability has allowed Kubota Australia to use space with third-party locations to quickly expand its distribution network. Together with Zscaler, Kubota Australia is doing its part to develop solutions to deliver on its long-term vision of enhancing the production and safety of food, promoting the circulation of water resources and waste, and improving urban and living environments.