Cenitex provides IT support services to a range of state government agencies across Victoria. With operations in 450 locations, its services were centralised, and all traffic across the region was backhauled through the data centre for inspection before being routed to its destination.

In 2018, seeing the need to decentralise, Cenitex began a cloud migration so it could provide its customers with the speed, flexibility, and scale they needed. At the same time, Cenitex sought to provide employees with direct connections to cloud services while maintaining its high security standards. In March 2018, Cenitex began its rollout of Zscaler services and was fully deployed within 16 weeks.