Case Study > Genpact

Zscaler accelerates cloud transformation for Genpact and its customers


Location: Headquarters in New York City with 75+ different locations across 25 countries

Industry: Professional Services

User count: 87,000 (15,000 mobile)

Zscaler products: Zscaler Internet Access, Zscaler Private Access, Cloud Sandbox


Transforming security at Genpact.

“With local breakouts, we would effectively be going from a dozen internet egress points to more than 100. So the question was: How do you deliver security and a single-pane-of-glass view across all those egress points? It was difficult to envision how to accomplish that until we learned about Zscaler.”

- Munish Dargan
Lead Enterprise Architect and IT Leader

Zscaler supports global professional services provider with its technological and cultural shift

Genpact made a strategic decision to streamline its IT infrastructure and fully embrace a multicloud strategy. Part of the three-year journey involved moving the entire application stack to the cloud, including Office 365, Salesforce, SAP Concur, ERP, and other software-as-a-service platforms. The organization was also consolidating data centers, intent on reducing the number to single digits.

One of Genpact’s primary concerns centered on properly securing more than 75 locations across 25 countries, with anywhere from 500 to 5,000 users per office. Another issue was how to manage increased network complexity—largely resulting from rapid growth and launching new locations.


  • Secure cloud transformation

  • Consistent user experience

  • In-depth reporting and improved visibility

  • Single-pane-of-glass management

Read the full case study

Suggested Resources

AB InBev

Anheuser-Busch InBev embraces Zscaler for secure cloud transformation

Watch Video

GHD Group

Read how Zscaler's pure-play cloud service made it such a good match for GHD

Read Case Study

Aster Group

See how Aster Group UK replaced its remote access VPN and enabled seamless, zero trust access for its internal and third-party users

Read Case Study

Barry Callebaut

See how Zscaler makes cloud adoption simple for Barry Callebaut

Read Case Study Watch Video