Joyce Kim is responsible for Zscaler's overall marketing and communications strategy, building brand recognition, fueling growth, and directing global go-to-market and demand generation strategies for Zscaler's portfolio of products and services.
Joyce brings more than 20 years' experience in marketing across the technology sector, spanning digital, brand, communications, and product marketing for software solutions leveraging the cloud, real-time communications, AI, IoT, and more. Before joining Zscaler, she was Chief Marketing Officer at Twilio, where she was instrumental in positioning the company as a leader in the growing customer engagement space.
She previously served as CMO at Genesys as well as Chief Marketing and Digital Officer at Arm, where she spearheaded multiple programs to elevate data-driven lead generation and optimize customer conversion. Joyce has led marketing for global brands such as Skype and Skype for Business at Microsoft as well as Chromebooks and Google Hangouts at Google, and she has held marketing and product management leadership positions at several startups and mid-sized companies. Joyce holds Bachelor of Science degrees in Finance and Architecture from California Polytechnic State University, San Luis Obispo.