TIQ Enhances Protection and Simplifies Managementwith the Zscaler Zero Trust Exchange

The dispersed nature of TIQ’s operations creates challenges when it comes to the management of its IT infrastructure, particularly in the area of security. Anthony Kennedy, TIQ’s Global IT Manager, says having staff and equipment spread across multiple countries and locations made having strong, centralized control very difficult.

“During 2015, we undertook a security audit which highlighted some weaknesses in our defenses,” he says. “The organization also experienced a cryptolocker attack which highlighted the fact that we needed to find a better way to secure our network and core systems.”

Kennedy says he was also keen to improve the standard of reporting he could make available to senior management. “I wanted to have a way to show them exactly how the network was performing and the level of security threats we were facing,” he says. “This was very difficult to achieve with the infrastructure that we had in place.”

After reviewing and assessing a number of potential security solutions, a decision was taken to adopt Zscaler to monitor and manage all internet traffic across the organization. Working with IT partner Ordyss, the TIQ IT team arranged for individual firewalls in each office to be removed and replaced with the Zscaler security service.

The power of a cloud-based model

“TIQ follows a cloud-first strategy when it comes to IT, so the fact that Zscaler is cloud based made it particularly attractive for us.” says Anthony Kennedy, Global IT Manager. “It also removed the need to have individual firewalls in each office, significantly reducing complexity and management overheads.”

Complete visibility to boot

With all incoming and outgoing network traffic now routed through Zscaler, getting a clear picture of what is going on is much easier. This allows better reporting for senior management as well as real-time notifications of any threats that are detected.

Deployed across the entire organization, the flexibility and scalability of the Zscaler security cloud offer TIQ:

• Better protection: The TIQ IT team can be confident that TIQ users are safe from malware and other internet threats, no matter their device or location—a critical benefit for a workforce spread across 23 different offices.
• Streamlined management: TIQ no longer needs security appliances in each location, slashing management overhead and allowing IT to focus elsewhere while their IT partner Ordyss handles ongoing Zscaler management and configuration.
• BYOD coverage: As more employees connect personal devices to the TIQ network, the Zscaler agent maintains effective security at all times by ensuring that only authorized devices can connect to the network, wherever they are.
• Sandboxing: Email attachments flagged as potentially dangerous are automatically sent to an isolated sandbox for examination. This can help prevent attacks if a user accidentally opens or downloads an infected file.