ESG/SOCIAL/VALUES
Our Culture Framework
Overview
At Zscaler, our culture shapes the way we connect, collaborate, and deliver results. Our Culture Framework helps guide and focus who we are and how we work as we strive to create a world in which the exchange of information is always seamless and secure.
TOPIC: Shared Values
Our TOPIC values express how we expect to operate, how we hold ourselves accountable for the work environment we create, and how we show up in our everyday work and interactions.
- Communication: We prioritize open, honest, and intentional communication.
- Collaboration: We believe the best outcomes are achieved when we align and work together.
- Respect: We respect one another and the opportunity, and recognize the value in each team member’s unique background and contributions.
- Accountability: We hold ourselves accountable and own the outcomes of our actions, considering the broader impact beyond self and team.
- Stewardship: We act with integrity and are ethically and fiscally responsible, using the company resources judiciously and appropriately.
- Clarity: We strive to communicate clearly and effectively to increase understanding and alignment.
- Purpose: We are purpose-driven and have the conviction to do what’s right, aligned with Zscaler’s mission and values.
- Curiosity: We value continuous learning, adopt a growth mindset, and listen to understand.
- Care: We are deeply committed to our work, bringing our best effort to every task and situation.
- Problem Solving: We are creative in solving problems by thinking beyond conventional and predictable methods.
- Resilience: We embrace change and have the capacity to adapt and recover from adversity.
- Risk-Taking: We encourage calculated risk-taking and learning from our failures as a path to innovation and achieving more than we believed possible.
- Excellence: We take pride in our work and always strive for excellence, aiming to exceed expectations and deliver outstanding results.
- Partnership: We are passionate about understanding our customers’ challenges to better solve them.
- Relationships: We forge lasting relationships with our customers by building mutual trust and respect.
HUMAN: Leadership Principles
HUMAN underscores how we lead with empathy, purpose, and clarity. Leadership at Zscaler is about inspiring others and creating an environment to thrive.
H: Hire, Develop, and Inspire the Best
U: Understand and Innovate with the Customer
M: Model a Thoughtful Bias for Action
A: Act Like an Owner
N: Nurture a Growth Mindset
