We are pleased to announce our IPO on March 16, 2018.

Zscaler will now be traded on Nasdaq under the symbol ZS.


Zscaler Sub-processors

Last Updated: March 1, 2018

Welcome to Zscaler’s Sub-Processor page where we maintain a current list of Sub-Processors authorized to process Customer Data (which may include Personal Data) for Zscaler’s services and products (the “Products”).

Zscaler performs due diligence of the security and privacy practices of its Sub-processors to ensure Sub-processors provide a level of security and privacy appropriate to their access to Customer Data (which may include Personal Data) and the scope of the services they are engaged to provide. In addition, Zscaler requires its Sub-processors to commit to written obligations regarding their security controls and protection of Personal Data.

Sub-Processor List

Sub-Processor Name Service(s) Provided Location

Amazon Web Services (AWS)

Hosting for Zscaler Private Access (ZPA) and certain features of Zscaler Internet Access (ZIA)

Hosted Globally

Microsoft Corporation

Hosting for certain features of Zscaler Private Access (ZPA) and Zscaler Internet Access (ZIA)

Hosted Globally

CSS Corp. dba SlashSupport *

Augmenting Zscaler’s Support Services, including responding to Support tickets

Poland and India

Zendesk, Inc. *

Customer support platform

Hosted in the United States

Zscaler Affiliates *

To provide the Products, including Support Services, order processing, etc.


* In order for Zscaler or its Sub-processor(s) to respond to a Customer support ticket, the Customer would need to (1) submit a support ticket and (2) authorize Zscaler and/or its Sub-processor(s) to access Customer’s Personal Data in order to respond to the support ticket.

Requesting More Information about a Sub-processor

Please email privacy@zscaler.com to receive more information on the services a Sub-processor provides to Zscaler and such Sub-processor’s security controls, including any available third party security reports or certifications.

Objecting to a Sub-Processor

After reviewing information related to a particular Sub-Processor obtained through the above link, an objection to a Sub-Processor can be made by sending an email to privacy@zscaler.com with the subject “Sub-Processor Objection”, including the ground(s) for the objections relating to the protection of Personal Data.