zdx
Optimize Your Digital Experiences
Ensure great user experiences across all locations, devices, and apps
Get visibility across devices, networks, and apps—even those not in your control
Detect issues before users complain, and quickly pinpoint root causes
Simplify your monitoring stack with a single end-to-end view
OVERVIEW
Your users and apps are everywhere—ensure flawless digital experiences
BENEFITS
Be the first to know when user experience degrades
Understand the digital experience of your apps and services, from your users’ perspective, no matter where they are, which devices they use, or the networks they rely on.
Leave no user behind
Get global and filtered views of your users and their satisfaction scores.
Get precise, timely alerts
Get alerted via email, IM, or tools like PagerDuty when user experience suffers.
See details on every user’s experience
Review each user’s score and underlying causes of poor experiences.
Rapidly resolve performance issues
Ensure seamless user experiences and get users back to work faster.
Expose root cause with AI-powered analysis
Quickly isolate root causes in devices, Wi-Fi, security services, networks, or apps.
Expedite fixes with consolidated insights
Eliminate time-consuming analysis with device-to-app diagnostic details.
Integrate to streamline problem resolution
Integrate via the ServiceNow Store. Request insights, detailed diagnostics, and more via public API.
Ensure application performance
Monitor apps to ensure that your users experience uninterrupted service.
Monitor all apps
Observe secured apps running in your data center or cloud, and SaaS like Microsoft 365. Understand page fetch and DNS times.
Ensure great virtual meetings
Monitor user experiences for every Microsoft Teams, Zoom, and Webex meeting to identify root causes of poor call quality.
Get comprehensive network insights
Harness the network visibility you need—even across those you don't control—to support users working from offices and homes.
Get network insights by hop
Track packet loss and latency for each hop, and remotely initiate packet captures for deeper network troubleshooting.
Understand the impact of ISPs
See how ISP issues like blackouts, brownouts, and increased latency impact user experience. Visit ISP Insights.
Get detailed device insights
Understand the breadth of devices and software in your organization. Get detailed insights for each device, no matter where it is.
Keep every device within reach
Instantly access device health metrics like CPU, memory, disk I/O and Wi-Fi, active processes, and more for troubleshooting.
Review inventory
Understand the breadth of devices by manufacturer and models, and software by version and deployment.
Get Microsoft device insights
Review crash statistics, and startup times with factors impacting them, across Microsoft devices.
Maximize digital dexterity with global insights
Review the impact of digital experience initiatives on employee productivity. See trends and seek opportunities for optimization.
Insights for productivity reviews
Understand digital experience health across applications, networks and devices.
Review performance trends
Optimize app, network and device performance for using built-in reports.
Enable and empower your modern workforce
Hybrid work has increased ticket resolution time by 30%. Detect issues that impact user experience, reduce mean time to resolution, and keep employees productive no matter where they are.
By 2023, 70% of businesses will rely on virtual meetings, according to Metrigy research. Ensure optimal experiences with an integrated view of application, network, and device health as well as the audio, video, and sharing quality of Microsoft Teams and Zoom calls.
97% of businesses have or are adopting Zero Trust architectures which often shuts out existing monitoring tools. Regain end-to-end visibility to operate effectively, to optimize performance, and to rapidly fix issues impacting end user experience and productivity.
Choose the right Zscaler Digital Experience™ plan for your business
How it works
Getting started with Zscaler Digital Experience
Deploy Zscaler Client Connector if you haven’t already
Enable ZDX for all or select user groups
Select private and cloud-based applications to monitor and configure probes
Review user experience insights
Protect and empower your business with the Zscaler Zero Trust Exchange
Zscaler Digital Experience is part of the comprehensive Zscaler Zero Trust Exchange™ platform, which enables fast, secure connections and allows your employees to work from anywhere using the internet as the corporate network. Based on least-privileged access, it provides comprehensive security using context-based identity and policy enforcement.
ZDX: the starting point to fix all network performance issues
“We can pinpoint the root cause 95% of the time.”
—Ed DeGrange, Director, Cybersecurity Operations and Programs, Ciena
The power of the platform with visibility into user experience
“The best data insights for our end users.”
—John Dawes, IT Director, Enterprise Architecture, Reckitt Benckiser
Empowering helpdesk teams to resolve network performance issues
“Helpdesk teams resolve user issues easily.”
—Ballard Mattingly, Principal Cybersecurity Engineer, Liberty Mutual Insurance
Capitalizing on a global talent pool using Zscaler to power true work-from-anywhere
"Our mean time to resolve (MTTR) has improved 62% [with ZDX], helping us scale ... while also improving colleague and CSR experiences."
—Peeyush Patel, CIO and CISO, Careem
Learn and explore resources
Take the next step
Experience fast, secure, and reliable access to the internet, SaaS, and private apps with a custom demo.
