Products > Zscaler Digital Experience (ZDX)

Unlock Superior Digital Experiences For Your End Users

Zscaler Digital Experience delivers continuous end-to-end visibility, so you can troubleshoot issues regardless of user location

Current monitoring approaches are inadequate in a work-from-anywhere world

As applications move to the cloud, the internet becomes your new transport network. And with users working from home—and anywhere—IT teams struggle to monitor and isolate issues affecting the user-to-cloud app experience.

The Digital Experience Monitoring Challenge

Performance visibility gaps

Performance visibility gaps

The IT team’s lack of control over user-to-SaaS/ cloud application paths creates monitoring blind spots
Fragmented monitoring approaches

Fragmented monitoring approaches

Traditional monitoring stacks have limited and siloed visibility into users, network paths, and SaaS applications
Complex end-user environments

Complex end-user environments

In a work-from-anywhere world, IT teams lack insight into highly variable end-user environments to find and fix performance issues

Zscaler Digital Experience

With Zscaler Digital Experience (ZDX), you can now easily monitor your users’ digital experiences. ZDX provides visibility across the complete user-to-cloud app experience and quickly isolates issues. By combining the Zscaler Client Connector endpoint agent with Zscaler’s global cloud footprint, ZDX provides you with innovative and unprecedented end-to-end visibility, regardless of network or location.

End-user device performance
End-user device performance

Continuously gather and analyze data on end user device resources and events such as CPU, memory usage and WIFI connectivity issues that impact end-user experiences.

Cloud path performance
Cloud path performance

Measure and analyses end-to-end and hop-by-hop network path metrics from every user device to the cloud application. With cloud path visibility, you can proactively detect and resolve end user connectivity issues to cloud applications

Application performance
Application performance

Continuously monitors and measures application metrics such as response time, DNS resolution and broader availability metrics of the application

ZDX scoring
ZDX scoring

Monitor aggregated user experience performance score tracked overtime at the user, application, location, department, and organizational level.

Zscaler CASB

What can Zscaler Digital Experience do for you?

End-to-end Visibility

End-to-end Visibility

Gain uninterrupted visibility into end user device, network path and application performance for comprehensive user experience insights

Improve User Experience

Improve User Experience

Proactively detect, troubleshoot and diagnose end user experience issues and reduce MTTR

Reduce Operational Costs

Reduce Operational Costs

Improve MTTR and MTTD and reduce the cost of application downtime

What makes ZDX unique?

Continuous end-to-end user experience monitoring

Continuous end-to-end user experience monitoring

Combines endpoint (including Wi-Fi), network path (including Zscaler cloud, local ISP), and application performance metrics for all users and devices.

Unified endpoint client for user experience monitoring, advanced security, and zero trust access

Unified endpoint client for user experience monitoring, advanced security, and zero trust access

Offers broad telemetry data without an additional agent—ZDX uses the same Client Connector agent as all Zscaler services. Get real-time visibility within minutes of enabling Client Connector.

User identity context awareness within monitoring workflows. User identity context awareness within monitoring workflows

User identity context awareness within monitoring workflows. User identity context awareness within monitoring workflows

Correlates user identity, department, and geolocation of end users with their user experience issues.

Suggested Resources

Datasheet

Zscaler Digital Experience At-A-Glance

Demo Video

Live Troubleshooting with ZDX

Demo Video

Microsoft 365 Monitoring

Webinar

How Kelly Overcame the Performance Visibility Gap With ZDX

Webinar

Hear What's new with ZDX

Blog

Digital Experience Monitoring in the age of cloud and mobility