Unlock Superior Digital Experiences For Your End Users
Zscaler Digital Experience delivers continuous end-to-end visibility, so you can troubleshoot issues regardless of user location
Current monitoring approaches are inadequate in a work-from-anywhere world
As applications move to the cloud, the internet becomes your new transport network. And with users working from home—and anywhere—IT teams struggle to monitor and isolate issues affecting the user-to-cloud app experience.
The Digital Experience Monitoring Challenge
Performance visibility gaps
The IT team’s lack of control over user-to-SaaS/ cloud application paths creates monitoring blind spots
Fragmented monitoring approaches
Traditional monitoring stacks have limited and siloed visibility into users, network paths, and SaaS applications
Complex end-user environments
In a work-from-anywhere world, IT teams lack insight into highly variable end-user environments to find and fix performance issues
Zscaler Digital Experience
With Zscaler Digital Experience (ZDX), you can now easily monitor your users’ digital experiences. ZDX provides visibility across the complete user-to-cloud app experience and quickly isolates issues. By combining the Zscaler Client Connector endpoint agent with Zscaler’s global cloud footprint, ZDX provides you with innovative and unprecedented end-to-end visibility, regardless of network or location.
End-user device performance
Continuously gather and analyze data on end user device resources and events such as CPU, memory usage and WIFI connectivity issues that impact end-user experiences.
Cloud path performance
Measure and analyses end-to-end and hop-by-hop network path metrics from every user device to the cloud application. With cloud path visibility, you can proactively detect and resolve end user connectivity issues to cloud applications
Continuously monitors and measures application metrics such as response time, DNS resolution and broader availability metrics of the application
Monitor aggregated user experience performance score tracked overtime at the user, application, location, department, and organizational level.
What can Zscaler Digital Experience do for you?
Gain uninterrupted visibility into end user device, network path and application performance for comprehensive user experience insights
Improve User Experience
Proactively detect, troubleshoot and diagnose end user experience issues and reduce MTTR
Reduce Operational Costs
Improve MTTR and MTTD and reduce the cost of application downtime
What makes ZDX unique?
Continuous end-to-end user experience monitoring
Combines endpoint (including Wi-Fi), network path (including Zscaler cloud, local ISP), and application performance metrics for all users and devices.
Unified endpoint client for user experience monitoring, advanced security, and zero trust access
Offers broad telemetry data without an additional agent—ZDX uses the same Client Connector agent as all Zscaler services. Get real-time visibility within minutes of enabling Client Connector.
User identity context awareness within monitoring workflows. User identity context awareness within monitoring workflows
Correlates user identity, department, and geolocation of end users with their user experience issues.