Optimize Your Digital Experiences

Keep users productive by rapidly detecting and resolving app, network, and device issues using AI.

Ensure great user experiences across all locations, devices, and apps

Ensure great user experiences

Get visibility across devices, networks, and apps—even those not in your control

Detect issues before users complain, and quickly pinpoint root causes using AI

Simplify your monitoring stack with a single end-to-end view

Get instant answers with Copilot
Get instant answers with Copilot

Get instant answers with Copilot

Ask and get answers to all your app, network, and device performance questions


Your users and apps are everywhere—ensure flawless digital experiences

of employees polled prefer hybrid or remote work
of CIOs are moving or have moved to SaaS
more helpdesk tickets are opened in hybrid workplaces


Be the first to know when user experience degrades

Understand the digital experience of your apps and services, from your users’ perspective, no matter where they are, which devices they use, or the networks they rely on.


Leave no user behind

Get global and filtered views of your users and their satisfaction scores.


Get precise, timely alerts

Get alerts via email, IM, and within tools like ServiceNow when anomalies are detected.

user experience

See details on every user’s experience

Review each user’s score along with causes of poor experiences using AI.

Rapidly resolve performance issues

Instantly expose root causes using AI to get users back to work faster. Simplify deep dive investigations by asking Copilot for drill downs or additional insights.


Let AI help you with root cause analysis

Quickly isolate root causes in devices, Wi-Fi, security services, networks, or apps.


Level up your entire team

Investigate incidents and conduct drill-downs by simply asking questions in natural language.

Cloud integration

Streamline problem resolution workflows

Integrate with ServiceNow or via our API to initiate tickets and assist with triage, analysis, and resolution.

Ensure application performance

Monitor apps from end user devices, and global locations to ensure that your users and customers experience uninterrupted service.


Monitor all apps

Observe secured apps running in your data center or cloud, and SaaS like Microsoft 365. Understand page fetch and DNS times.

virtual meetings

Ensure great virtual meetings

Monitor user experiences for every Microsoft Teams, Zoom, and Webex meeting to identify root causes of poor call quality.


Ensure Application SLAs

Monitor critical services and customer-facing websites 24/7 from globally distributed locations hosted by Zscaler.

Get comprehensive network insights

Harness the network visibility you need—even across those you don't control—to support users working from offices and homes.


Detect developing incidents early

Respond to issues related to ISP, DNS, Wi-Fi, applications, and more across your network and beyond, before users complain.


Get network insights by hop

Track packet loss and latency for each hop, and remotely initiate packet captures for deeper network troubleshooting.


Understand the impact of ISPs

See how ISP issues like blackouts, brownouts, and increased latency impact user experience. Visit ISP Insights.

Get detailed device insights

Understand the breadth of devices and software in your organization. Get detailed insights for each device, no matter where it is.

device within reach

Keep every device within reach

Instantly access device health metrics like CPU, memory, disk I/O and Wi-Fi, active processes, and more for troubleshooting.


Review inventory

Understand the breadth of devices by manufacturer and models, and software by version and deployment.

Get Microsoft device insights

Get Microsoft device insights

Review crash statistics, and startup times with factors impacting them, across Microsoft devices.

Maximize digital dexterity with global insights

Review the impact of digital experience initiatives on employee productivity. See trends and seek opportunities for optimization.

Benefits review performance

Review performance trends

Use built-in reports, or craft your own. Combine, correlate, and visualize insights drawn from diverse datasets available to you.

Insights for prod

Get insights for regular reviews

Generate slide decks prepared specifically for cross-functional team meetings. Set goals and take action to further optimize digital experiences.

Use Cases

Enable and empower your modern workforce

Hybrid workforce experience monitoring

Hybrid work has increased ticket resolution time by 30%. Detect issues that impact user experience, reduce mean time to resolution, and keep employees productive no matter where they are.

UCaaS monitoring

By 2023, 70% of businesses will rely on virtual meetings, according to Metrigy research. Ensure optimal experiences with an integrated view of application, network, and device health as well as the audio, video, and sharing quality of Microsoft Teams, Zoom, and WebEx calls.   

ZTNA Visibility

73% of IT managers say that zero trust security controls have negatively impacted their network or experience monitoring solutions. Regain end-to-end visibility to operate effectively, optimize performance, and rapidly fix issues impacting end user experience and productivity.

Choose the right Zscaler Digital Experience™ plan for your business
Choose the right Zscaler Digital Experience™ plan for your business

Choose the right Zscaler Digital Experience™ plan for your business

How it works

Getting started with Zscaler Digital Experience

Getting started with zscaler digital experience

Deploy Zscaler Client Connector if you haven’t already


Enable ZDX for all or select user groups


Select private and cloud-based applications to monitor and configure probes


Review user experience insights

Protect and empower your business with the Zscaler Zero Trust Exchange
Zscaler Digital Experience is part of the comprehensive Zscaler Zero Trust Exchange™ platform, which enables fast, secure connections and allows your employees to work from anywhere using the internet as the corporate network. Based on least-privileged access, it provides comprehensive security using context-based identity and policy enforcement.
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Telecommunications equipment manufacturer / 50+ locations / 8,600+ employees

Detecting and remediating network performance issues at speed and scale

“We can pinpoint the root cause 95% of the time.”

—Ed DeGrange, Director, Cybersecurity Operations and Programs, Ciena

Consumer goods / 43,000+ employees / 65+ locations

Gaining unparalleled visibility into user experiences

“The best data insights for our end users.”

—John Dawes, IT Director, Enterprise Architecture, Reckitt Benckiser

Liberty Mutual
Insurance / 45,000+ employees / 900+ locations

Empowering helpdesk teams to resolve network performance issues

“Helpdesk teams resolve user issues easily.”

—Ballard Mattingly, Principal Cybersecurity Engineer, Liberty Mutual Insurance

Transportation services / 5,000+ employees / 14 countries

Capitalizing on a global talent pool using Zscaler to power true work-from-anywhere

"Our mean time to resolve (MTTR) has improved 62% [with ZDX], helping us scale ... while also improving colleague and CSR experiences."

—Peeyush Patel, CIO and CISO, Careem

people outside Ciena building
reckitt building exterior
looking up toward the sky surrounded by skyrises
careem bike stations
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Take the next step

Experience fast, secure, and reliable access to the internet, SaaS, and private apps with a custom demo.